On-site Field Services
For AVASO Federal, On-site Services are more than simply fixing devices. It is about improving the overall user experience. Eight out of ten employees are now bringing their own devices to the workplace to use on the job. This requires the user experience to change and for IT organizations to be equipped to deliver the full range of services being demanded by today’s end-user. If your organization is struggling, AVASO Federal is here to help!
AVASO Federal delivers both proactive and reactive maintenance in the United States and to US federal government entities and DoD environments abroad. We offer expertise in hardware repairs, including laptops and desktops through servers and high-end storage. Our team of US citizen ticket coordinators offers a compliant and secure single point of contact for your end-users and provide remote support, monitoring, and management 24 hours a day to support your clients.
Our certified technicians provide:
• Hardware Break/Fix
• IMACD
• Deskside Support
• Smart Hands
• Field Engineering