On-site Field Services

For AVASO Federal, On-site Services are more than simply fixing devices. It is about improving the overall user experience. Eight out of ten employees are now bringing their own devices to the workplace to use on the job. This requires the user experience to change and for IT organizations to be equipped to deliver the full range of services being demanded by today’s end-user. If your organization is struggling, AVASO Federal is here to help!

AVASO Federal delivers both proactive and reactive maintenance in the United States and to US federal government entities and DoD environments abroad. We offer expertise in hardware repairs, including laptops and desktops through servers and high-end storage. Our team of US citizen ticket coordinators offers a compliant and secure single point of contact for your end-users and provide remote support, monitoring, and management 24 hours a day to support your clients.

Our certified technicians provide:

• Hardware Break/Fix
• IMACD
• Deskside Support
• Smart Hands
• Field Engineering

Depot & Integration Services

Enterprise IT implementations and upgrades often come with business disruptions, unexpected costs, and lengthy delays. This is particularly true when rolling out technology across multiple sites or handling complex data center deployments.

AVASO Federal’s Integration Center Services mitigate these risks by offering a centralized alternative to traditional on-site implementations. Instead of receiving equipment from manufacturers and installing it on-site, AVASO Federal’s specialists fully configure and test solutions for seamless, plug-and-play installation at our Norcross, Georgia headquarters.

Our Integration Center Services include:

• Warehousing, inventory management, labeling, and asset tagging
• Hardware integration to streamline IT deployment
• Equipment burn-in to ensure reliability and performance
• Standardized firmware updates and software imaging
• Configuration and system setup to meet project-specific needs
• Testing and quality assurance to guarantee operational efficiency
• Detailed documentation to support ongoing IT management
• Rapid replacement of failed equipment to minimize downtime

AVASO Federal provides flexibility, responsiveness, and unmatched customer service, delivering customized solutions with fast turnaround times. Our personalized approach ensures we meet the unique needs of federal agencies while optimizing IT infrastructure for peak performance.

Staff Augmentation

AVASO Federal is truly a global leader in staff augmentation services. Our clients have been able to successfully tackle their biggest operational challenges by leveraging our staff augmentation services. Our reach is scalable, global and can support both a short-term project and a long-term placement on budget and with unparalleled speed. AVASO Federal has been able to place secured personnel in DoD environments outside the United States… a specific challenge that for many organizations can cost nearly 10x the salary of the placed individual. We locate candidates who not only meet technical qualifications but complement your team and goals ensuring rapid measurable results.

Our dedicated staff augmentation team leverages a vast pool of technical resources to provide virtually any IT skill imaginable anywhere in the world. We can help find skilled IT professionals to meet a wide range of needs including:

• Short- and long-term assignments
• Resource gaps
• Large-scale, iterative deployments
• Complex projects

Our staff augmentation services provide access to needed resources in a model that can scale up or down quickly, enabling you to manage fluctuating needs and aggressive project timelines. Our processes remove much of the risk associated with finding high-level consultants for critical projects. AVASO can place the right resource wherever required for federal government clients domestically and globally!

The Possibilities Are Limitless

Staff augmentation delivers the technical expertise you need to achieve your business goals without the time and cost associated with internal training and skill development. The AVASO Federal staff augmentation group can leverage a vast pool of technical resources to provide virtually any IT skill imaginable. Our staff augmentation services provide access to needed skill sets in a model that can scale up or down quickly, enabling you to manage fluctuating needs and aggressive project timelines.

AVASO Federal’s staff augmentation specialists have the expertise to help IT managers define the high-level skill requirements for critical projects. AVASO Federal engineers thoroughly vet all candidates whether they come through our partners or recruiters or from our own bench. As a result our staff augmentation services save time, money and headaches while providing the expertise needed to close skills gaps and tackle complex projects.

We Speak IT  

Many IT staffing firms lack expertise in technical disciplines. AVASO Federal has a proven track record of success in the design, architecture, implementation and support of a wide range of technology solutions. We understand technology systems and are adept at finding resources that match each customer’s project requirements, operating model and culture as well as other important intangible aspects.

In addition, AVASO Federal’s staff augmentation services help customers reduce financial, technical and organizational risks by leveraging the vast expertise of AVASO Federal’s Professional Services Group. Our consultants and engineers play a key role in identifying and vetting candidates.

Filling Complex Requirements  

The hiring processes within many organizations do not adequately support highly complex IT projects. Human resources specialists are adept at filling core IT positions that have job descriptions and well-defined requirements. Staffing requirements for high-level projects are often more complex and fluid and may require expertise well outside traditional recruitment channels.  AVASO Federal’s staff augmentation team can help organizations rapidly locate and mobilize subject-matter experts (SMEs) for high-level, client-managed projects and other in-house requirements.

Given today’s complex IT environments, it is virtually impossible for any organization to maintain all the skill sets needed for every requirement. AVASO Federal has many years of experience rapidly bringing the right resources to bear for complex projects, large-scale deployment, short-term assignments and other contract staffing needs.

IT Asset Disposition Services

Every organization depends on technology until the technology is not viable.  When technology is not viable any longer, it becomes a liability as the costs of supporting post-warranty equipment outweigh the processing capability of older equipment and many struggle with implementing a process to take systems offline, safeguard sensitive data and ensure that the toxic elements of the infrastructure won’t adversely affect the environment. Over the past few decades many organizations have developed internal practices to effectively mitigate these risks yet inefficiencies even regionally are compounded on the global scale for most IT departments. AVASO Federal’s global ITAD business practice can provide a unified business process for the entire organization..

AVASO Federal’s ITAD practice provides:

• Centralized Reverse Logistics Management
• Standard Business Practices that you identify for every class of asset
• Downstream accountability to eStewards or R2 standard compliance
• Centralized reporting for all assets
• Reclamation of Value for many product types
• Data Destruction up to and including NIST 800.88 and DoD 5220.22M standards

For more information on our global capabilities, or to get a quote for services, please contact us today!