Managed Workplace Services

On-site Services

For AVASO Federal, On-site Services are more than simply fixing devices, it’s about improving the overall user experience. Eight out of 10 employees are now bringing their own devices to the workplace to use on the job. This requires the user experience to change and for IT organizations to be equipped to deliver the full range of services being demanded by today’s end-user. If your organization is struggling, AVASO Federal is here to help!
AVASO Federal delivers both proactive and reactive maintenance coverage in more than 150 countries. We can place the right resource wherever needed, across the globe. Our multiple Global Service Centers provide remote support, monitoring, and management 24 hours a day to support your end-users and your clients.

Our certified technicians provide:

• Break/Fix
• Desk-side Support
• Smart Hands
• Field Engineering

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Global Service Desk

AVASO Federal’s Global Service Desk offers a single point of contact for all your technology support needs, 24X7, and in multiple languages. Your global end-users have a high expectation for their support and desire the ability to communicate in local languages where possible. AVASO Federal’s Global Service Desk delivers fast, consistent technology support, providing tailored solutions across end-user’s devices.
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Endpoint Management

AVASO Federal’s Endpoint Management services include desktop management, mobile device management, management, antivirus, and pc configuration lifecycle management (PCCLM) support and maintenance.
Our Endpoint Management Services support our clients’ application choice , maintains security, addresses compliance concerns, and provides control that lowers security risks associated with endpoints. With global capabilities for Asset Management, virtual desktop infrastructure imaging and management, mobile device management, endpoint protection, and more, AVASO Federal stands ready to proactively manage and resolve your endpoint management needs today in more than 150 countries!

Contact us today to learn how to put our experience to work for you!

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